Privacy Policy

Rachel Potts Tours ("We" "Our"), creator and owner of the Rachel Potts Tours website, considers the protection of your ("You") privacy to be of utmost importance. We maintain strict customer information privacy policies and use state of the art technologies to safeguard customer information and communications from unauthorised intrusions and access. This policy explains how we may collect information about you and then how we use it. It also gives certain assurances on things that we will and what we will not do.

1. Collection of information

We may collect personal information about you when:

  • You send us an email
  • You interact with our website

We may take this information from you in a number of ways:

  • Internet & email
  • Telephone (both fixed and mobile)
  • Fax
  • Text message or similar multimedia messaging application

2. Use of information

Information you provide or we hold about you may be used by us to:

  • Identify and respond to you when you make direct enquiries or requests to us
  • Administer any accounts and services provided by us
  • Undertake marketing & customer analysis
  • Help prevent and detect fraud or loss
  • Contact you about other services offered by us (provided you have given us prior consent)

3. Disclosure of information

We may disclose information we hold about you to third parties for the purpose of providing services you have requested, or where legitimately requested for legal or regulatory purposes, as part of legal proceedings or prospective legal proceedings. We will not sell, rent or share your personal information, with or to any third parties for marketing purposes without your express permission.

4. Monitoring

We may monitor and record visits to our website for the purposes of quality assurance, legal, or regulatory.

5. Protection of information

We maintain strict security measures in order to protect personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorised access or disclosure, loss, alteration, or destruction.

6. Your rights

You have the right to object to our use of your personal information, or to ask us to delete, remove, or stop using your personal information if there is no need for us to keep it. This is known as the 'right to object' and 'right to erasure', or the 'right to be forgotten'.
There may be legal or other official reasons why we need to keep or use your data. But please tell us if you think that we should not be using it.
If you want to object to how we use your data or ask us to delete it or restrict how we use it, please send a message to

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You have the right to lodge a complaint with the supervisory authority responsible for all information matters, the Italian Data Protection Authority at

7. Data retention

We do not keep your personal data for any longer than is necessary than the reason(s) for which it was collected requires. If we have your permission, your personal data will be retained, and if we do not need to keep your personal data for archival, legal or business reasons, we will delete or suppress your personal information.
If you have told us that you do not want to hear from us at all or by a particular channel, we will hold the minimum amount of your personal data on a suppression list to ensure we comply with your request.

8. Links to 3rd Party Web Sites

Our websites may contain links to other recognised websites. We are not responsible for the privacy practices of these sites. This privacy policy applies solely to information collected on Rachel Potts Tours website.

9. Transferring data outside EU

Rachel Potts Tours main server is located in Saint Louis, Missouri (USA). It may be necessary for us, in the normal course of our business, to transfer your personal information to other companies located in countries outside the European Union. You should note that the Data Protection laws and policies of these countries may not be as robust as those valid in the European Union.

10. Cookies

Rachel Potts Tours does not use any cookies

11. Changes to this policy

We reserve the right to change this policy at any time and any updated version will be posted on Rachel Potts Tours website as necessary. Your continued use of our site following the posting of changes to this policy will mean you accept these changes. Information collected prior to the time any change was posted will be used according to the terms of the policy applicable at the time the information was collected.

12. Contact Us

If you would like further information about this policy or you wish to enquire about the data we hold about you, please contact us:

Rachel Potts
Via della Rena 42
00069 Trevignano Romano RM
Tel. (+39) 06 9999621
Mobile: (+39) 3485144180